WheelSafe, a fall-detection research app operated by University of Illinois Last updated: [DATE]
What we collect. When a WheelSafe study participant lists you as an emergency contact, the app stores your name, your mobile number, and your relationship to the participant on the participant’s iPhone. We also record when the participant invited you, when you texted JOIN, when you were sent a fall alert and whether it was delivered, and whether you’ve texted STOP or START. This record is kept as evidence of your consent, including after you’re removed from the care team. If you text the WheelSafe number anything other than a keyword (such as JOIN, STOP, START or HELP) within 72 hours of the participant’s invite or a fall alert to you, that participant sees your message in the app so that a request like “please stop texting me” isn’t missed, and its text is kept in the same record. To stop texts at any time, text STOP.
How it’s used. Your number is used only to send the texts described in the Terms & Conditions: a confirmation when you text JOIN, then a text only when the participant’s watch detects a possible fall. WheelSafe doesn’t text you unless you’ve texted JOIN. Message frequency varies and is usually rare. Message and data rates may apply. Messages are delivered through our SMS provider, Twilio, which processes your number and message content only to deliver them.
SMS opt-in data. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, other than the service provider that delivers our messages (Twilio) or where the law requires it.
Retention. Consent records are kept for the duration of the study and as required by University of Illinois’s research data policies and IRB protocol [PROTOCOL NUMBER].
Your choices. Reply STOP to opt out at any time. Asking the participant to remove you from their care team also stops all texts. The record of your consent and opt-out is kept for the study, as described under Retention. To ask about that record, contact davidpeeler@gatech.edu.
University of Illinois · davidpeeler@gatech.edu · (706) 836-9468